Level 4 NVQ Diploma in Business Administration

Skill Level

All

Total Hours (TQT)

269 hours

Mandatory Units

4

Optional Units

5

Language

English

Overview

The purpose of this qualification is for learners who work in, or who want to work in Business Administration, in roles such as office manager, project manager, business development manager

Who is the course for?

The purpose of the qualification is to prepare you to enter the business administration sector or a job role similar to those below:

What are the entry requirements to access the course?

There are no formal entry requirements to access this course; however, it is likely that they will already be working within the business administration sector, or they may already be employed in a cross-sector role or function that involves responsibility for defined business-related activities with an area of responsibility

Do I have to sit exams?

As this is a vocational qualification there are no final exams for you to sit. You will be continually assessed using a variety of tasks intended to show and use the skillset that you have.

How is this course delivered?

This course is delivered remotely utilising our materials and the use of zoom / teams / Skype, etc.  All written work will be submitted and assesed via our portfolio system.

What is the duration of the course?

The duration of the course is approximately 269 hours TQT.  This includes tutoring and individual learning; however, as we take into account your previous work and academic history this could be less.

What will I learn from the course?

The purpose of this qualification is to enable you develop the specific types of knowledge to underpin learner’s competence as well as the wider sector-related knowledge related to business administration roles such as office manager, project manager, business development manager. This includes the knowledge related to the management of an administrative function, business communication models, systems and processes and aids in developing technical skills and behaviours

Course Format

This qualification comprises of four mandatory units and an extensive choice of option units.  You can work with LCP to find the best- fit from the optional units offered in the qualification to suit you and your career.

Mandatory Units:

6 Credit unit at Level 4

  • Understand the principles underpinning the resolution of administrative problems
  • Be able to identify administrative problems
  • Be able to resolve administrative problems

5 Credit unit at Level 4

  • Understand the management of an administrative function

  • Be able to organise the work of an administrative function

  • Be able to manage administrative workflows

3 Credit unit at Level 3

  • Be able to identify personal and professional development requirements

  • Be able to fulfil a personal and professional development plan

  • Be able to maintain the relevance of a personal and professional development plan

 

4 Credit unit at Level 3

  • Understand business communication models, systems and processes

  • Be able to communicate in writing in business

  • Be able to communicate verbally in business

 

Choose a minimum of 4 units with a combined credit value of 26 from the following options:

Group B Optional Units:

5 Credit unit at Level 4

  • Understand information system design requirements

  • Be able to contribute to the specification of an information system

  • Be able to recommend options for the development of an information system

6 Credit unit at Level 3

  • Understand the principles of resolving business problems

  • Understand improvement techniques and processes

  • Be able to solve problems in business
  • Be able to contribute to the improvement of activities

8 Credit unit at Level 3

  • Understand how information systems are used

  • Be able to monitor information systems

6 Credit unit at Level 4

  • Understand the management of information systems
  • Be able to set up information system processes
  • Be able to manage an information system

4 Credit unit at Level 3

  • Understand the principles underpinning negotiation
  • Be able to prepare for business negotiations
  • Be able to carry out business negotiations

4 Credit unit at Level 4

  • Understand the principles supporting the preparation of specifications for contracts
  • Be able to prepare specifications for contracts

5 Credit unit at Level 3

  • Understand the provision of business travel or accommodation arrangements
  • Be able to evaluate the quality of organisational business travel or accommodation arrangements
  • Be able to recommend improvements to organisational business travel or accommodation arrangements

3 Credit unit at Level 3

  • Understand how to develop a presentation
  • Be able to develop a presentation

4 Credit unit at Level 3

  • Understand the management of an office facility
  • Be able to manage and maintain an office facility

3 Credit unit at Level 3

  • Understand the principles underpinning the delivery of presentations
  • Be able to prepare to deliver a presentation
  • Be able to deliver a presentation

6 Credit unit at Level 3

  • Understand the analysis and presentation of business data
  • Be able to analyse quantitative and qualitative business data
  • Be able to present the analysis of business data

6 Credit unit at Level 4

  • Understand the management of an event
  • Be able to manage the planning of an event
  • Be able to manage an event
  • Be able to follow up an event

4 Credit unit at Level 4

  • Understand the principles supporting environmental sustainability in a business environment
  • Be able to implement best practice in environmental sustainability in a business environment

4 Credit unit at Level 3

  • Understand how to create bespoke business documents
  • Be able to design bespoke business documents
  • Be able to create bespoke business documents

Choose a minimum of 1 units up to a credit value of 13 from the following options:

Group C Optional Units:

4 Credit unit at Level 3

  • Understand the management of team performance

  • Be able to allocate and assure the quality of work

  • Be able to manage communications within a team

 

4 Credit unit at Level 4

  • Understand how to identify financial requirements
  • Understand how to set budgets
  • Be able to manage a budget
  • Be able to evaluate the use of a budget

5 Credit unit at Level 4

  • Understand the principles of knowledge management

  • Be able to identify knowledge to be managed within an organisation

  • Be able to manage knowledge within an organisation

5 Credit unit at Level 5

  • Understand techniques and tools that support the design of business processes

  • Be able to develop business processes

  • Be able to evaluate the effectiveness of business processes

 

4 Credit unit at Level 4

  • Understand how to champion customer service

  • Be able to identify the scope for improvements to customer service

  • Be able to champion customer service

4 Credit unit at Level 4

  • Understand working relationships with stakeholders
  • Be able to determine the scope for collaboration with stakeholders
  • Be able to develop productive working relationships with stakeholders
  • Be able to evaluate relationships with stakeholders

6 Credit unit at Level 5

  • Understand the principles underpinning the optimisation of technology
  • Be able to scope the use of technology
  • Be able to optimise the use of technological solutions
  • Be able to manage the use of technology

4 Credit unit at Level 3

  • Understand the management of underperformance in the workplace
  • Be able to manage individuals’ performance in the workplace

3 Credit unit at Level 4

  • Understand the principles of effective networking
  • Be able to identify professional networks for development
  • Be able to maintain professional networks

5 Credit unit at Level 5

  • Understand business risk management models and techniques
  • Be able to develop business risk management processes
  • Be able to evaluate the effectiveness of business risk management processes

4 Credit unit at Level 3

  • Be able to identify opportunities for innovation
  • Be able to generate and test ideas for innovation and improvement
  • Be able to implement innovative ideas and improvements

5 Credit unit at Level 3

  • Understand the principles of conflict management
  • Be able to reduce the potential for conflict within a team
  • Be able to deal with conflict within a team

4 Credit unit at Level 3

  • Be able to plan for the implementation of business continuity plans and processes
  • Be able to implement business continuity plans and processes
  • Be able to maintain the fitness for purpose of on-going business continuity plans and processes

4 Credit unit at Level 4

  • Be able to identify the need for physical resources
  • Be able to obtain physical resources
  • Be able to manage the use of physical resources

3 Credit unit at Level 4

  • Understand the principles underpinning the management of quality
  • Be able to prepare for quality audits
  • Be able to support quality audits

6 Credit unit at Level 4

  • Understand the management of business risk
  • Be able to address business risk
  • Be able to mitigate business risk

5 Credit unit at Level 3

  • Be able to identify procurement requirements
  • Be able to select suppliers
  • Be able to buy products and/or services

3 Credit unit at Level 3

  • Understand how to collaborate with other departments
  • Be able to identify opportunities for collaboration with other departments
  • Be able to collaborate with other departments

3 Credit unit at Level 4

  • Understand the principles of learning and development
  • Be able to support individuals’ learning and development
  • Be able to evaluate individuals learning and development

7 Credit unit at Level 4

  • Understand the management of a project
  • Be able to plan a project
  • Be able to manage a project
  • Be able to evaluate the effectiveness of a project

5 Credit unit at Level 5

  • Understand the principles underpinning equality, diversity and inclusion in the workforce
  • Be able to evaluate organisational strategies, policies and practices which address equality, diversity and inclusion requirements
  • Be able to promote equality, diversity and inclusion policies and practices

6 Credit unit at Level 4

  • Understand the principles and theories underpinning recruitment, selection and induction practice
  • Be able to recruit people into an organisation
  • Be able to select appropriate people for the role
  • Be able to induct people into an organisation

4 Credit unit at Level 4

  • Understand the implementation of operational change
  • Be able to plan for operational change
  • Be able to manage operational change
  • Be able to evaluate the effectiveness of operational change

3 Credit unit at Level 4

  • Understand the principles underpinning the management of quality
  • Be able to prepare to carry out quality audits
  • Be able to conduct quality audits

3 Credit unit at Level 3

  • Be able to prepare to lead meetings
  • Be able to chair and lead meetings
  • Be able to deal with post-meeting matters

5 Credit unit at Level 4

  • Understand the principles of operational planning
  • Be able to develop an operational plan
  • Be able to implement an operational plan
  • Be able to evaluate the effectiveness of an operational plan

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Current Price

Online MHFA - Adult

2 Day Course
£ 300
00
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