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Level 4 NVQ Diploma in Advice and Guidance

Skill Level

All

Total Hours (TQT)

213 hours

Mandatory Units

5

Optional Units

3

Language

English

Overview

The purpose of this qualification is to provide candidates with the skills, knowledge and understanding to work in advice and guidance.

Who is the course for?

The purpose of the qualification is to help support progression into a job role similar to those below:

  • Business adviser
  • Citizens Advice Bureau staff member

What are the entry requirements to access the course?

There are no formal entry requirements to access this course; however, you will need access to a PC/Laptop/Mac and internet access. You will also be required to be motivated and able to set aside time to complete your work.

Do I have to sit exams?

As this is a vocational qualification there are no final exams for you to sit. You will be continually assessed using a variety of tasks intended to show and use the skillset that you have.

How is this course delivered?

This course is delivered remotely utilising our materials and the use of zoom / teams / Skype, etc.  All written work will be submitted and assesed via our portfolio system.

What is the duration of the course?

The duration of the course is approximately 213 hours TQT.  This includes tutoring and individual learning; however, as we take into account your previous work and academic history this could be less.

What will I learn from the course?

This qualification is aimed at experienced practitioners and recognises the skills and competences of learners in the workplace who work directly with clients, disseminating information, advice, guidance and formal advocacy. Learners might also have some managerial or training responsibilities.

See the course format below, for further information.

Course Format

This qualification comprises of five mandatory units and an extensive choice of option units.  You can work with LCP to find the best- fit from the optional units offered in the qualification to suit you and your career.

Mandatory Units:

4 Credit unit at Level 3

  • Be able to enable clients to explore their issues

  • Be able to sustain interactions with clients

  • Be able to bring interactions to a close

3 Credit unit at Level 4

  • Be able to identify and access networks which could benefit the service

  • Be able to maintain memberships of networks

  • Be able to exchange information within networks

3 Credit unit at Level 4

  • Understand the process of evaluating practice
  • Be able to carry out evaluation of practice
  • Be able to identify development objectives

3 Credit unit at Level 3

  • Understand legislation and codes of practice which impact on their role
  • Understand how to deal with urgent situations
  • Be able to record contacts, interactions, agreements, and provision of information
  • Understand the actual or potential effect of own values, beliefs, attitudes and behaviours when working
  • Understand why the effectiveness of methods may vary depending upon the situation and clients involved

4 Credit unit at Level 4

  • Be able to maintain case notes
  • Be able to review personal case load
  • Understand factors that affect case loads
  • Be able to establish priorities for dealing with personal case load

Choose a minimum of 3 unit with a minimum credit value of 20 from the following options:

Optional Units:

3 Credit unit at Level 4

  • Be able to assist clients to prepare an action plan

  • Be able to assist clients to develop the action plan

  • Be able to assist clients to identify how the plan might be implemented

5 Credit unit at Level 4

  • Be able to agree the support required by other practitioners

  • Be able to promote the effective practice of others

  • Be able to deliver support sessions to practitioners

4 Credit unit at Level 5

  • Be able to gain support for the role of CEG within the organisation

  • Be able to identify opportunities for promoting Careers Education Guidance (CEG) within the organisation

  • Be able to implement and evaluate a strategy to promote CEG within the organisation

8 Credit unit at Level 5

  • Be able to establish the issues and options for each party in the mediation process

  • Be able to explore issues with parties

  • Be able to assist in the identification and evaluation of potential options

  • Be able to build and secure agreements between parties

3 Credit unit at Level 3

  • Understand the process for referring clients to other organisations

  • Be able to identify options for referral

  • Be able to enable clients to take up referral opportunities

4 Credit unit at Level 4

  • Be able to identify opportunities to integrate Careers Education Guidance (CEG) within the curriculum
  • Be able to plan and implement the integration of CEG within the curriculum
  • Be able to monitor and maintain the integration and success of CEG within the curriculum

6 Credit unit at Level 5

  • Be able to prepare clients for formal proceedings
  • Be able to prepare information for the formal proceedings
  • Be able to prepare the presentation of the case

3 Credit unit at Level 4

  • Understand a range of methods to review achievements
  • Be able to review progress with clients
  • Be able to review the key objectives and stages of the course of action

3 Credit unit at Level 3

  • Be able to plan the promotion of Careers Education Guidance (CEG)
  • Be able to identify the most appropriate information for dissemination to a target group
  • Be able to secure the resources required for the planned promotion of Careers Education Guidance (CEG)

5 Credit unit at Level 4

  • Be able to identify sources and availability of information
  • Be able to collect data to meet research objectives
  • Be able to analyse and report on the data collected

3 Credit unit at Level 2

  • Be able to enable clients to decide whether to use the service
  • Be able to identify and provide accurate information required by clients
  • Understand the services provided by other suitable services
  • Be able to provide information on other suitable services
  • Be able to agree with clients their use of the service

3 Credit unit at Level 4

  • Be able to negotiate service provision with other parties
  • Be able to conduct negotiations within the agreed requirements of the provider and receiving organisation contract
  • Be able to monitor and evaluate service agreements

6 Credit unit at Level 5

  • Understand the problems that could occur with formal proceedings
  • Be able to present cases for clients
  • Be able to review the outcomes of formal proceedings

5 Credit unit at Level 5

  • Understand the main points of negotiation
  • Be able to prepare offers that meet the clients requirements
  • Be able to explain offers received from other parties
  • Be able to establish an agreement for clients

4 Credit unit at Level 4

  • Be able to identify the objectives of the required information materials
  • Be able to obtain information for inclusion in the materials
  • Be able to design the format of the information materials
  • Be able to edit the information materials

3 Credit unit at Level 4

  • Be able to assist clients to clarify their requirements
  • Be able to negotiate boundaries with clients
  • Be able to assist clients to review and prioritise their decisions
  • Be able to assist clients select a course of action
  • Understand the importance of autonomy for the client

6 Credit unit at Level 5

  • Be able to prepare for advocacy
  • Be able to assess the potential results of the advocacy
  • Understand the details and requirements of the other parties
  • Be able to prepare to present the clients interests
  • Be able to present the clients interests

3 Credit unit at Level 4

  • Be able to manage group dynamics
  • Be able to establish and maintain effective communication with group members
  • Be able to facilitate collaborative learning
  • Be able to enable individuals to reflect on the way in which they have been learning and participating in the group

3 Credit unit at Level 3

  • Understand the process for liaising with other services
  • Be able to establish procedures for exchanging information with other services
  • Be able to provide information to other services
  • Be able to obtain information from other services

3 Credit unit at Level 4

  • Be able to review the information needs of the service
  • Be able to agree methodologies for the procurement and dissemination of information

4 Credit unit at Level 4

  • Be able to establish the appropriateness of the mediation process with each party
  • Be able to establish and maintain effective communication
  • Be able to agree and review the conditions and boundaries of mediation with parties

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Current Price

Online MHFA - Adult

2 Day Course
£ 300
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