Level 3 Award in Information Advice and Guidance

Skill Level


Total Hours (TQT)

50 hours

Mandatory Units


Optional Units





This qualification is ideal for anyone who wants to gain the skills, knowledge and competence to work in day to day roles that require you to give information advice and guidance

Who is the course for?

This qualification is for those working within information advice and guidance settings, these roles can vary from business to business and incorporate many types of positions. It is designed for full or part time workers, paid, and voluntary, permanent or temporary. This qualification will provide progression routes to roles such as:

What are the entry requirements to access the course?

There are no formal entry requirements to access this course; however, you will need access to a PC/Laptop/Mac and internet access. You will also be required to be motivated and able to set aside time to complete your work

Do I have to sit exams?

As this is a vocational qualification there are no final exams for you to sit. You will be continually assessed using a variety of tasks intended to show and use the skillset that you have.

How is this course delivered?

This course is delivered remotely utilising our materials and the use of zoom / teams / Skype, etc.  All written work will be submitted and assesed via our portfolio system.

What is the duration of the course?

The duration of the course is approximately 50 hours TQT.  This includes tutoring and individual learning; however, as we take into account your previous work and academic history this could be less.

What will I learn from the course?

On completion of this qualification you will be able to provide advice and guidance in a professional or voluntary role, you may also supervise and support other staff members.

See the course format below, for further information.

Course Format

This qualification comprises of two mandatory units.

Mandatory Units:

4 Credit unit at Level 3

  • Be able to enable clients to explore their issues

  • Be able to sustain interactions with clients

  • Be able to bring interactions to a close

3 Credit unit at Level 3

  • Understand legislation and codes of practice which impact on their role
  • Understand how to deal with urgent situations
  • Be able to record contacts, interactions, agreements, and provision of information
  • Understand the actual or potential effect of own values, beliefs, attitudes and behaviours when working
  • Understand why the effectiveness of methods may vary depending upon the situation and clients involved

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Current Price

Online MHFA - Adult

2 Day Course
£ 300

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