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Level 3 Diploma in Management

Skill Level

All

Total Hours (TQT)

284 hours

Mandatory Units

5

Optional Units

4

Language

English

Overview

The Level 3 Diploma in Management is ideal for individuals looking to take their first step into line management and for those who already have some management responsibilities. This combined knowledge and competency-based qualification will build and develop new skills to enhance their management career

Who is the course for?

The purpose of the qualification is to prepare you to enter the workplace and hone your skills as a manager: This qualification can be a stepping stone to a higher-level qualification such as Level 4 in Management

What are the entry requirements to access the course?

There are no formal entry requirements to access this course; however, you will need access to a PC/Laptop/Mac and internet access. You will also be required to be motivated and able to set aside time to complete your work.

Do I have to sit exams?

As this is a vocational qualification there are no final exams for you to sit. You will be continually assessed using a variety of tasks intended to show and use the skillset that you have.

How is this course delivered?

This course is delivered remotely utilising our materials and the use of zoom / teams / Skype, etc.  All written work will be submitted and assesed via our portfolio system.

What is the duration of the course?

The duration of the course is approximately 284 hours TQT.  This includes tutoring and individual learning; however, as we take into account your previous work and academic history this could be less.

What will I learn from the course?

You will learn all of the essentials to develop your portfolio of essential management skills

See the course format below, for further information.

Course Format

This qualification comprises of five mandatory units and an extensive choice of option units.  You can work with LCP to find the best- fit from the optional units offered in the qualification to suit you and your career.

Mandatory Units:

4 Credit unit at Level 3

  • Understand the management of team performance

  • Be able to allocate and assure the quality of work

  • Be able to manage communications within a team

10 Credit unit at Level 3

  • Understand business markets

  • Understand business innovation and growth

  • Understand financial management

  • Understand business budgeting

  • Understand sales and marketing

8 Credit unit at Level 3

  • Understand the principles of effective decision making
  • Understand leadership styles and models
  • Understand the role, functions and processes of management
  • Understand performance measurement

6 Credit unit at Level 3

  • Understand the principles of workforce management
  • Understand equality of opportunity, diversity and inclusion
  • Understand team building and dynamics
  • Understand performance management
  • Understand training and development
  • Understand reward and recognition

3 Credit unit at Level 3

  • Be able to identify personal and professional development requirements

  • Be able to fulfil a personal and professional development plan

  • Be able to maintain the relevance of a personal and professional development plan

Choose a minimum of 3 units with a combined credit value of 17 from the following options:

Group B Optional Units:

4 Credit unit at Level 3

  • Be able to assess the support needed by remote or virtual teams

  • Be able to support remote or virtual teams

3 Credit unit at Level 4

  • Understand the principles supporting the management of discipline and grievance cases

  • Be able to manage a disciplinary case

  • Be able to manage a grievance

4 Credit unit at Level 4

  • Understand how to identify financial requirements
  • Understand how to set budgets
  • Be able to manage a budget
  • Be able to evaluate the use of a budget

5 Credit unit at Level 4

  • Understand the principles of knowledge management

  • Be able to identify knowledge to be managed within an organisation

  • Be able to manage knowledge within an organisation

3 Credit unit at Level 3

  • Understand how to manage a project

  • Be able to support the delivery of a project

4 Credit unit at Level 4

  • Understand working relationships with stakeholders
  • Be able to determine the scope for collaboration with stakeholders
  • Be able to develop productive working relationships with stakeholders
  • Be able to evaluate relationships with stakeholders

4 Credit unit at Level 3

  • Understand the management of underperformance in the workplace
  • Be able to manage individuals’ performance in the workplace

3 Credit unit at Level 4

  • Understand the principles of effective networking
  • Be able to identify professional networks for development
  • Be able to maintain professional networks

4 Credit unit at Level 3

  • Be able to identify opportunities for innovation
  • Be able to generate and test ideas for innovation and improvement
  • Be able to implement innovative ideas and improvements

4 Credit unit at Level 4

  • Understand how to support environmentally-friendly working practices
  • Be able to organise work so as to minimise the impact on the environment
  • Be able to manage the environmental impact of the use of resources

5 Credit unit at Level 3

  • Understand the principles of conflict management
  • Be able to reduce the potential for conflict within a team
  • Be able to deal with conflict within a team

4 Credit unit at Level 3

  • Be able to plan for the implementation of business continuity plans and processes
  • Be able to implement business continuity plans and processes
  • Be able to maintain the fitness for purpose of on-going business continuity plans and processes

4 Credit unit at Level 4

  • Be able to identify the need for physical resources
  • Be able to obtain physical resources
  • Be able to manage the use of physical resources

3 Credit unit at Level 4

  • Understand the principles underpinning the management of quality
  • Be able to prepare for quality audits
  • Be able to support quality audits

3 Credit unit at Level 3

  • Be able to carry out performance appraisals
  • Be able to support the learning and development of individual team members

6 Credit unit at Level 4

  • Understand the management of business risk
  • Be able to address business risk
  • Be able to mitigate business risk

5 Credit unit at Level 3

  • Be able to identify procurement requirements
  • Be able to select suppliers
  • Be able to buy products and/or services

3 Credit unit at Level 3

  • Understand how to collaborate with other departments
  • Be able to identify opportunities for collaboration with other departments
  • Be able to collaborate with other departments

3 Credit unit at Level 4

  • Understand the principles of learning and development
  • Be able to support individuals’ learning and development
  • Be able to evaluate individuals learning and development

6 Credit unit at Level 4

  • Understand the management of redundancy
  • Understand the principles of redeployment
  • Be able to manage a redundancy
  • Be able to manage the redeployment of staff

7 Credit unit at Level 4

  • Understand the management of a project
  • Be able to plan a project
  • Be able to manage a project
  • Be able to evaluate the effectiveness of a project

6 Credit unit at Level 4

  • Understand the principles and theories underpinning recruitment, selection and induction practice
  • Be able to recruit people into an organisation
  • Be able to select appropriate people for the role
  • Be able to induct people into an organisation

3 Credit unit at Level 3

  • Understand the organisational aspects of equality, diversity and inclusion in the workplace
  • Understand the personal aspects of equality, diversity and inclusion in the workplace
  • Be able to support equality, diversity and inclusion in the workplace

5 Credit unit at Level 3

  • Understand the principles of change management
  • Be able to plan the implementation of change
  • Be able to manage the implementation of a change plan
  • Be able to evaluate the effectiveness of the implementation of change plans

3 Credit unit at Level 4

  • Understand the principles underpinning the management of quality
  • Be able to prepare to carry out quality audits
  • Be able to conduct quality audits

3 Credit unit at Level 3

  • Be able to prepare to lead meetings
  • Be able to chair and lead meetings
  • Be able to deal with post-meeting matters

5 Credit unit at Level 4

  • Understand the principles of operational planning
  • Be able to develop an operational plan
  • Be able to implement an operational plan
  • Be able to evaluate the effectiveness of an operational plan

Choose a minimum of 1 units up to a credit value of 7 from the following options:

Group C Optional Units:

6 Credit unit at Level 3

  • Understand the design and implementation of an information system

  • Be able to contribute to the development of an information system

  • Be able to contribute to the implementation of an information system

6 Credit unit at Level 3

  • Understand the principles of resolving business problems

  • Understand improvement techniques and processes

  • Be able to solve problems in business
  • Be able to contribute to the improvement of activities

5 Credit unit at Level 3

  • Understand how to gather, analyse and interpret customer feedback
  • Be able to plan the collection of customer feedback on customer service issues
  • Be able to gather customer feedback
  • Be able to analyse and interpret customer feedback to recommend improvements
 

4 Credit unit at Level 4

  • Understand how to review the quality of customer service

  • Be able to plan the measurement of customer service

  • Be able to evaluate the quality of customer service

4 Credit unit at Level 3

  • Understand the principles underpinning negotiation
  • Be able to prepare for business negotiations
  • Be able to carry out business negotiations

3 Credit unit at Level 3

  • Understand how to develop a presentation
  • Be able to develop a presentation

4 Credit unit at Level 3

  • Understand the monitoring and resolution of customers problems

  • Be able to deal with customers problems

2 Credit unit at Level 2

  • Understand the role of organisations and industries
  • Understand employers expectations and employees rights and obligations

3 Credit unit at Level 2

  • Understand how to buddy a colleague
  • Be able to plan to buddy a colleague
  • Be able to support a buddy colleague carrying out work activities

3 Credit unit at Level 3

  • Understand the principles underpinning the delivery of presentations
  • Be able to prepare to deliver a presentation
  • Be able to deliver a presentation

6 Credit unit at Level 4

  • Understand the management of an event
  • Be able to manage the planning of an event
  • Be able to manage an event
  • Be able to follow up an event

4 Credit unit at Level 3

  • Understand the monitoring and resolution of customers complaints
  • Be able to deal with customers complaints

2 Credit unit at Level 2

  • Know health and safety procedures in the workplace
  • Be able to carry out tasks with regard to health and safety in the workplace

What people are saying

“I was looking for a Social Media Course to expand my career horizon. A friend of mine suggested to learn from Steve’s online courses and it really worked for me.”
Flora Baker
Flora BakerNew York
“A fantastic and very engaging course. All of the information offered by Steve was completely practical, relevant and presented in an easy, digestible and interesting way.”
Glen Stephens
Glen StephensLondon
“This course was a breakthrough in my knowledge of digital marketing. The content is comprehensive and of great quality, engaging and interactive.”
Terry Higgins
Terry HigginsBerlin

Current Price

Online MHFA - Adult

2 Day Course
£ 300
00
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