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Level 4 NVQ Diploma in Management

Skill Level

All

Total Hours (TQT)

214 hours

Mandatory Units

4

Optional Units

5

Language

English

Overview

This qualification is intended for middle managers and supports the development of their ability to lead and manage individuals and teams. Achievement of the qualification confirms competence in an occupational role to the standards required

Who is the course for?

This qualification provides opportunities for progression to other qualifications at higher levels, which could also be work- based or more academically structured. The qualification also supports learners in meeting requirements for work and/or employment within all areas of management and leadership at this level. Specific qualifications that a Learner could progress to include: Level 4 in Management and Leadership, Level 5 in Management and Leadership

What are the entry requirements to access the course?

There are no formal entry requirements to access this course; however, you will need access to a PC/Laptop/Mac and internet access. You will also be required to be motivated and able to set aside time to complete your work.

Do I have to sit exams?

As this is a vocational qualification there are no final exams for you to sit. You will be continually assessed using a variety of tasks intended to show and use the skillset that you have.

How is this course delivered?

This course is delivered remotely utilising our materials and the use of zoom / teams / Skype, etc.  All written work will be submitted and assesed via our portfolio system.

What is the duration of the course?

The duration of the course is approximately 214 hours TQT.  This includes tutoring and individual learning; however, as we take into account your previous work and academic history this could be less.

What will I learn from the course?

You will learn to develop your leadership skills, the skills to plan and implement an organisational operational plan.

See the course format below, for further information.

Course Format

This qualification comprises of four mandatory units and an extensive choice of option units.  You can work with LCP to find the best- fit from the optional units offered in the qualification to suit you and your career.

Mandatory Units:

4 Credit unit at Level 4

  • Understand working relationships with stakeholders
  • Be able to determine the scope for collaboration with stakeholders
  • Be able to develop productive working relationships with stakeholders
  • Be able to evaluate relationships with stakeholders

5 Credit unit at Level 4

  • Understand the principles supporting leadership and management

  • Be able to engage and inspire stakeholders and colleagues

  • Be able to deliver results

3 Credit unit at Level 3

  • Be able to identify personal and professional development requirements

  • Be able to fulfil a personal and professional development plan

  • Be able to maintain the relevance of a personal and professional development plan

 

5 Credit unit at Level 4

  • Understand the principles of operational planning
  • Be able to develop an operational plan
  • Be able to implement an operational plan
  • Be able to evaluate the effectiveness of an operational plan

Choose a minimum of 4 units with a minimum combined credit value of 20 from the following options:

Group B Optional Units:

4 Credit unit at Level 3

  • Understand the management of team performance

  • Be able to allocate and assure the quality of work

  • Be able to manage communications within a team

4 Credit unit at Level 3

  • Be able to assess the support needed by remote or virtual teams

  • Be able to support remote or virtual teams

3 Credit unit at Level 4

  • Understand the principles supporting the management of discipline and grievance cases

  • Be able to manage a disciplinary case

  • Be able to manage a grievance

4 Credit unit at Level 4

  • Understand how to identify financial requirements
  • Understand how to set budgets
  • Be able to manage a budget
  • Be able to evaluate the use of a budget

5 Credit unit at Level 4

  • Understand the principles of knowledge management

  • Be able to identify knowledge to be managed within an organisation

  • Be able to manage knowledge within an organisation

5 Credit unit at Level 5

  • Understand the principles of strategic planning
  • Be able to analyse the factors affecting the development of strategic plans
  • Be able to make a contribution to a strategic plan

5 Credit unit at Level 5

  • Understand techniques and tools that support the design of business processes
  • Be able to develop business processes
  • Be able to evaluate the effectiveness of business processes

6 Credit unit at Level 5

  • Understand the principles underpinning the optimisation of technology
  • Be able to scope the use of technology
  • Be able to optimise the use of technological solutions
  • Be able to manage the use of technology

4 Credit unit at Level 3

  • Understand the management of underperformance in the workplace
  • Be able to manage individuals’ performance in the workplace

3 Credit unit at Level 4

  • Understand the principles of effective networking
  • Be able to identify professional networks for development
  • Be able to maintain professional networks

4 Credit unit at Level 3

  • Be able to identify opportunities for innovation
  • Be able to generate and test ideas for innovation and improvement
  • Be able to implement innovative ideas and improvements

4 Credit unit at Level 4

  • Understand how to support environmentally-friendly working practices
  • Be able to organise work so as to minimise the impact on the environment
  • Be able to manage the environmental impact of the use of resources

5 Credit unit at Level 3

  • Understand the principles of conflict management
  • Be able to reduce the potential for conflict within a team
  • Be able to deal with conflict within a team

4 Credit unit at Level 3

  • Be able to plan for the implementation of business continuity plans and processes
  • Be able to implement business continuity plans and processes
  • Be able to maintain the fitness for purpose of on-going business continuity plans and processes

4 Credit unit at Level 4

  • Be able to identify the need for physical resources
  • Be able to obtain physical resources
  • Be able to manage the use of physical resources

3 Credit unit at Level 4

  • Understand the principles underpinning the management of quality
  • Be able to prepare for quality audits
  • Be able to support quality audits

3 Credit unit at Level 3

  • Be able to carry out performance appraisals
  • Be able to support the learning and development of individual team members

4 Credit unit at Level 4

  • Be able to develop a tender specification
  • Be able to manage a tendering exercise
  • Be able to negotiate the award of contracts

6 Credit unit at Level 4

  • Understand the management of business risk
  • Be able to address business risk
  • Be able to mitigate business risk

5 Credit unit at Level 3

  • Be able to identify procurement requirements
  • Be able to select suppliers
  • Be able to buy products and/or services

3 Credit unit at Level 3

  • Understand how to collaborate with other departments
  • Be able to identify opportunities for collaboration with other departments
  • Be able to collaborate with other departments

3 Credit unit at Level 4

  • Understand the principles of learning and development
  • Be able to support individuals’ learning and development
  • Be able to evaluate individuals learning and development

6 Credit unit at Level 4

  • Understand the management of redundancy
  • Understand the principles of redeployment
  • Be able to manage a redundancy
  • Be able to manage the redeployment of staff

7 Credit unit at Level 4

  • Understand the management of a project
  • Be able to plan a project
  • Be able to manage a project
  • Be able to evaluate the effectiveness of a project

6 Credit unit at Level 4

  • Understand the principles and theories underpinning recruitment, selection and induction practice
  • Be able to recruit people into an organisation
  • Be able to select appropriate people for the role
  • Be able to induct people into an organisation

3 Credit unit at Level 3

  • Understand the organisational aspects of equality, diversity and inclusion in the workplace
  • Understand the personal aspects of equality, diversity and inclusion in the workplace
  • Be able to support equality, diversity and inclusion in the workplace

4 Credit unit at Level 4

  • Understand the implementation of operational change
  • Be able to plan for operational change
  • Be able to manage operational change
  • Be able to evaluate the effectiveness of operational change

3 Credit unit at Level 4

  • Understand the principles underpinning the management of quality
  • Be able to prepare to carry out quality audits
  • Be able to conduct quality audits

5 Credit unit at Level 5

  • Understand the principles of effective collaboration with other organisations
  • Be able to identify external collaborative relationships to be developed
  • Be able to collaborate with other organisations

3 Credit unit at Level 3

  • Be able to prepare to lead meetings
  • Be able to chair and lead meetings
  • Be able to deal with post-meeting matters

5 Credit unit at Level 5

  • Understand the development of new or improved products and/or services
  • Be able to establish the need for new or improved products and/or services
  • Be able to manage the development of new or improved products and/or services

Choose a minimum of 1 units up to a credit value of 16 from the following options:

Group C Optional Units:

5 Credit unit at Level 4

  • Understand how to write sales proposals

  • Be able to develop sales proposals

  • Be able to evaluate the proposal

5 Credit unit at Level 4

  • Understand information system design requirements

  • Be able to contribute to the specification of an information system

  • Be able to recommend options for the development of an information system

3 Credit unit at Level 4

  • Understand sources and types of information that support sales
  • Understand internal information that supports sales
  • Be able to carry out a business audit of the internal and external sales environment
  • Be able to use sales information to support the sales planning function

5 Credit unit at Level 4

  • Understand responsibilities and liabilities in relation to health and safety legislation
  • Understand how to assess, monitor and minimise health and safety risks in own area of responsibility
  • Be able to review health and safety policy in own area of responsibility
  • Be able to communicate health and safety policy in own area of responsibility
  • Be able to monitor health and safety in own area of responsibility

6 Credit unit at Level 3

  • Understand the principles of resolving business problems

  • Understand improvement techniques and processes

  • Be able to solve problems in business
  • Be able to contribute to the improvement of activities

6 Credit unit at Level 4

  • Understand the management of information systems
  • Be able to set up information system processes
  • Be able to manage an information system

4 Credit unit at Level 4

  • Understand how to review the quality of customer service

  • Be able to plan the measurement of customer service

  • Be able to evaluate the quality of customer service

4 Credit unit at Level 3

  • Understand the principles underpinning negotiation
  • Be able to prepare for business negotiations
  • Be able to carry out business negotiations

4 Credit unit at Level 3

  • Understand the monitoring and resolution of customers problems

  • Be able to deal with customers problems

6 Credit unit at Level 4

  • Understand the management of an event
  • Be able to manage the planning of an event
  • Be able to manage an event
  • Be able to follow up an event

7 Credit unit at Level 4

  • Understand the management of customer service operations
  • Be able to plan customer service operations
  • Be able to manage customer service operations
  • Be able to prepare staff for the delivery of customer service
  • Be able to measure customer service performance

4 Credit unit at Level 3

  • Understand the monitoring and resolution of customers complaints
  • Be able to deal with customers complaints

3 Credit unit at Level 3

  • Be able to identify competitor activity
  • Be able to determine the nature of the threat posed by competitor activity

What people are saying

“I was looking for a Social Media Course to expand my career horizon. A friend of mine suggested to learn from Steve’s online courses and it really worked for me.”
Flora Baker
Flora BakerNew York
“A fantastic and very engaging course. All of the information offered by Steve was completely practical, relevant and presented in an easy, digestible and interesting way.”
Glen Stephens
Glen StephensLondon
“This course was a breakthrough in my knowledge of digital marketing. The content is comprehensive and of great quality, engaging and interactive.”
Terry Higgins
Terry HigginsBerlin

Current Price

Online MHFA - Adult

2 Day Course
£ 300
00
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